Monthly Archives: April 2018

App helps women gain financial freedom

PENDA is a free app provides financial tips, legal information and referrals for women who have experienced family violence. It has been developed by Womens Legal Service Queensland and the Financial Rights Legal Centre with funding from Financial Literacy Foundation.

By |2018-05-23T15:25:21+00:00April 25th, 2018|Latest News|0 Comments

Water

The Essential Services Commissioner, which is responsible for regulating the Victorian water industry, has worked with water businesses and the community to respond to the RCFV’s recommendation that changes be made to the industry code, and that guidelines are developed, to address issues relating to family violence and utilities.

Some of our members had significant input and we expect the final code changes to be released in April. The next stage will be the development and release of Guidelines for consultation. http://www.esc.vic.gov.au/project/water/37433-proposed-customer-service-code-changes/ Matters covered include staff training, identifying indicators of family violence, maintaining personal safety (for staff and customers) and responses to financial hardship.

By |2018-05-23T15:29:18+00:00April 25th, 2018|Latest News, Utilities|0 Comments

Banking

In November 2016, the Australian Bankers Association (ABA) released Industry guideline: Financial abuse and family and domestic violence policies (Family Violence Guideline). Our group had the opportunity to provide input to the final document which guides banks in relation to issues such as staff training, identifying indicators of family abuse, supporting staff who have experienced family violence, and clarifying that banks can negotiate a variation of a joint agreement with just one of the parties if necessary.

In March 2017, the ABA responded to the recommendations of a review of the Banking Code of Practice (Code). The ABA accepted all three recommendations that made reference to family violence. The revised Code is likely to contain a reference to the Family Violence Guideline which will help to raise the profile of the Guideline within the banks.

By |2018-05-23T15:29:54+00:00April 25th, 2018|Banking, Latest News|0 Comments