Domestic and family violence – guidance produced by EARG

These guides may help businesses (or government departments) when developing policies to assist customers who have experienced family violence.

Family Violence – Good Practice Principles (Good Practice Guide)

We explain ten key principles for customer family violence policies.  Can be used as a checklist when developing, or reviewing, policies.

Family Violence Guide – Making a Start (pdf)

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Family Violence Guide – Staff Training (pdf)

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Find a not-for-profit training provider

Some of the training available for Australian businesses (and government) from not-for-profit providers.

Family Violence Guide – Providing referrals (pdf)

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Family Violence Guide – Providing documents to customers (pdf)

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Recognising Family Violence

Family Violence and Economic Abuse (pdf)

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Signs of Financial Abuse – ASIC Website
Early Warning Signs – Safe Steps